Last Updated: November 14, 2025
This Privacy Policy explains how Coworking Cottage (“CWC”), a DBA of Laura Pinell, collects, uses, and protects your personal information when you join our coworking community, participate in events, or use our online spaces such as Discord (“Services”). We are committed to treating your data with care, transparency, and respect.
This policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA).
1. Information We Collect
We only collect the minimum personal information needed to operate our Services:
- Email address — for communication, account management, and community updates.
- Discord username — for community access and member verification.
- Billing information — collected securely through our payment processor (e.g., Stripe). We do not store full payment details on our servers.
We do not collect sensitive personal data unless voluntarily shared.
2. How We Use Your Information
Your information is used to:
- Create and manage your membership account
- Provide access to community spaces (e.g., Discord)
- Send important updates about sessions, events, or membership changes
- Process payments for Supporter memberships
- Improve our Services and troubleshoot issues
We do not sell, rent, or trade your personal data.
3. Legal Basis for Processing (GDPR)
If you are in the EEA, we process your data under these lawful bases:
- Contractual necessity: To provide Services you sign up for (membership, access to events, etc.).
- Legitimate interests: Community communication, safety, and improving Services.
- Consent: For optional emails or communications you explicitly sign up for.
- Legal obligations: When required to comply with financial, tax, or security regulations.
4. How We Store and Protect Your Data
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse.
- Emails and usernames are stored in secure password-protected systems.
- Payment information is handled by third-party processors compliant with PCI-DSS standards.
- Access to member information is restricted to the business owner and essential service providers.
5. Sharing Your Information
We only share your data with trusted third-party services necessary to operate CWC, such as:
- Payment processors (e.g., Stripe)
- Communication platforms (e.g., Discord)
- Email or membership management tools (if applicable)
These services have their own privacy policies and comply with GDPR or equivalent standards where required.
We do not sell data or share it with advertisers.
6. Data Retention
We retain your information only as long as necessary to provide Services or comply with legal obligations.
- Membership data is kept while your account is active.
- Billing records are retained for legally required periods (typically 7 years for tax purposes).
- You may request deletion at any time (see Section 7).
7. Your Rights (GDPR & General Privacy Rights)
You have the following rights regarding your personal data:
- Access — Request a copy of your data.
- Correction — Update or fix inaccurate information.
- Deletion (“Right to be Forgotten”) — Request that we delete your information.
- Restriction — Ask us to limit how we use your data.
- Portability — Receive your data in a portable format.
- Objection — Opt out of certain types of processing.
- Withdraw consent — For communications or optional data.
To exercise any of these rights, contact us at:
[Your preferred business email]
We will respond within 30 days as required by GDPR.
8. International Data Transfers
Your information may be processed in the United States.
If you are in the EEA, we rely on standard contractual clauses and GDPR-compliant third-party processors to ensure safe data handling.
9. Cookies & Tracking
CWC does not currently use cookies or tracking tools directly.
Third-party services (e.g., payment processors, Discord) may use cookies according to their policies.
10. Children’s Privacy
Our Services are intended for adults 18+. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy to reflect improvements or legal changes.
The “Last Updated” date will be revised accordingly.
12. Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact:
laura@littlewomenandco.com